Last updated: August 20, 2025

WHO WE ARE

MIS Electronics Inc. ("MIS," "we," "us," or "our") is a Canadian electronics design and manufacturing company. This Privacy Policy explains how we collect, use, disclose, and protect personal information in the course of our business activities, including when you visit miselectronics.com (the "Site"), interact with our advertising and social media pages, contact us, request a quote, purchase our products or services, or otherwise engage with us.

PIPEDA alignment: This Policy is designed to reflect the ten principles of the Personal Information Protection and Electronic Documents Act (PIPEDA), including accountability, identifying purposes, consent, limiting collection, limiting use/disclosure/retention, accuracy, safeguards, openness, individual access, and challenging compliance.

SCOPE

This Policy applies to personal information we handle about individuals in Canada in connection with our business. It does not apply to information that is not "personal information" (e.g., anonymized data) or to the personal information of MIS employees collected and used solely for employment purposes (which may be governed by separate notices). If you access third‑party websites or services from our Site (e.g., social media, payment processors), those third parties are responsible for their own privacy practices.

SUMMARY OF PERSONAL INFORMATION WE COLLECT

Summarized below are the common categories of personal information we may collect, with examples, typical sources, and purposes. The exact information we collect depends on how you interact with us:

Contact & Business Details

· Examples – Name, company, title, email, phone, mailing address

· How we collect it – Directly from you (web forms, email, phone), events, referrals

· Why we collect/use it – Respond to inquiries/quotes, provide products/services, account management, customer support

Communications & Preferences

· Examples – Messages, meeting notes, email preferences, subscription status

· How we collect it – Directly from you; via our CRM or email platforms

· Why we collect/use it – Provide support, manage relationships, send updates with your consent

Order & Transaction

· Examples – Purchase details, order history, shipping info, invoices

· How we collect it – Directly from you; our commerce and finance systems

· Why we collect/use it – Fulfill orders, warranty/RMA, accounting and tax compliance

Technical & Usage Data

· Examples – IP address, device/browser type, pages viewed, session data

· How we collect it – Automatically via cookies, pixels, and similar tech

· Why we collect/use it – Operate and secure the Site, analytics, improve content and UX

Marketing & Advertising Data

· Examples – Campaign/source attribution (e.g., LinkedIn Insight Tag, programmatic placements), ad interactions

· How we collect it – From our ad/analytics partners and cookies/pixels

· Why we collect/use it – Measure and optimize campaigns, audience insights, retargeting (where permitted)

Job Applicant Data (if you apply)

· Examples – Résumé/CV, cover letter, work history, references

· How we collect it – Directly from you; references you authorize

· Why we collect/use it – Recruitment, evaluation, and hiring

We do not intentionally collect sensitive personal information (e.g., health, financial account numbers) through the Site. If a particular project requires special handling, we will identify purposes and obtain appropriate consent at or before collection.

Sources of Personal Information

· Directly from you (e.g., quote and contact forms, phone, email, events/meetings).

· Automatically through cookies and similar technologies when you browse the Site.

· From service providers and partners (e.g., advertising/analytics platforms, logistics partners) as permitted by law.

HOW WE USE PERSONAL INFORMATION (Identifying Purposes)

We use personal information to:

1. Provide and support products and services you request (quotes, orders, manufacturing services, customer support, warranty/RMA).

2. Operate, maintain, and improve the Site, our services, and user experience.

3. Communicate with you about your inquiries, orders, updates, service notices, and changes to our terms or policies.

4. Marketing and advertising: send newsletters or promotional communications with your consent; measure and improve the performance of campaigns (e.g., LinkedIn, email); personalize content/ads where permitted.

5. Security and fraud prevention: protect our systems, prevent misuse, and enforce our agreements.

6. Legal and compliance: meet recordkeeping, tax, reporting, and regulatory requirements; respond to lawful requests.

CONSENT

We collect, use, and disclose personal information with your consent or as otherwise permitted or required by law. Your consent may be express (e.g., ticking a box to receive marketing emails) or implied (e.g., when you provide business contact information to receive a quote or support). You can withdraw your consent to our marketing communications at any time by using the unsubscribe link or contacting us (see Contact us below). If you withdraw consent for certain uses, we may be unable to provide some services.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, pixels, and similar technologies to operate the Site and to understand and improve how visitors use it. These technologies may be set by MIS or by our service providers and partners.

Types of cookies:

· Strictly necessary (site operation, security)

· Analytics (e.g., page performance, traffic patterns)

· Advertising/attribution (e.g., LinkedIn Insight Tag; other ad/attribution pixels)

Your choices: Most browsers let you delete or block cookies. Doing so may affect Site functionality. You can also opt out of our marketing emails using the unsubscribe link they contain. Some advertising platforms provide additional opt‑out controls in their account settings.

WHEN WE SHARE PERSONAL INFORMATION

We do not sell personal information. We may share personal information as follows:

· Service providers: with vendors who provide services to us (e.g., hosting, security, analytics, advertising/attribution, email/CRM, payment processing, logistics and shipping, professional advisors). We require them to use the information only to perform services for us and to protect it appropriately.

· Business transactions: in connection with a merger, acquisition, financing, or sale of all or a portion of our business (subject to legal requirements).

· Legal and safety: to comply with laws or valid legal processes; to protect our rights, users, employees, or the public.

· With your direction/consent: for example, when you ask us to share details with a partner or distributor.

Cross‑border transfers: Some service providers may process personal information outside of Canada (including in the United States). While outside Canada, information is subject to the laws of the foreign jurisdiction and may be accessible to courts, law enforcement, and national security authorities in those jurisdictions. We take appropriate measures to ensure a comparable level of protection while the information is in the hands of service providers.

RETENTION

We retain personal information only as long as necessary to fulfill the purposes for which it was collected and as required or permitted by law (e.g., tax, audit, legal hold). When personal information is no longer required, we will delete it, anonymize it, or securely de‑identify it.

Safeguards

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect it against loss, theft, and unauthorized access, disclosure, copying, use, or modification. These measures include access controls, encryption in transit where applicable, secure development and logging practices, and personnel training.

YOUR RIGHTS AND CHOICES

Subject to limited exceptions under applicable law, you have the right to:

· Access the personal information we hold about you;

· Request correction of inaccurate or incomplete information;

· Withdraw consent for marketing or other activities where consent is our basis;

· Ask questions or file a complaint about our privacy practices.

We will respond to requests within a reasonable time. To protect your privacy, we may need to verify your identity before responding.

CHILDREN'S PRIVACY

Our Site and services are intended for business and adult audiences. We do not knowingly collect personal information from children under the age of 13.

Third‑Party Links and Apps

Our Site may include links to third‑party websites and services. Their privacy practices are governed by their own policies. If we develop, host, or support applications for clients (e.g., white‑label apps), the client’s privacy policy may apply to end‑users of that app.

CHANGES TO THIS POLICY

We may update this Policy from time to time to reflect changes in our practices or applicable laws. If we make material changes, we will post the updated Policy on the Site and update the "Last updated" date above. Where required by law, we will seek your consent to material changes.

CONTACT US

If you have a question, request, or complaint, please contact us:

Email: privacy@miselectronics.com

Phone: +1 905-707-2305

Mailing address:
MIS Electronics Inc.
174 West Beaver Creek Rd.
Richmond Hill, Ontario, Canada
L4B 1B1

We will work to resolve your concern. If we cannot, you may also contact the Office of the Privacy Commissioner of Canada (OPC) or your provincial privacy regulator, as applicable.